Terms of use
Clear expectations for using STEP.
By using this website, you agree to use its directory and resources responsibly and to confirm information before relying on it.
Current review
Purpose of STEP
STEP organizes public information and educational resources to support discovery and informed conversations about clinical supervision. STEP is not a regulator, education provider, employer, health-care provider or emergency service.
Supervisor profiles
A profile is not an endorsement, referral, credential verification or promise that a supervisor is eligible for your particular program, registration status or purpose. Confirm identity, standing, qualifications, services, availability, fees and fit directly before entering an arrangement.
Educational information
STEP resources provide general information and organizing frameworks. They are not legal, regulatory, clinical, academic or financial advice. Requirements can change and may apply differently depending on your circumstances.
Acceptable use
Do not use the website to impersonate another person, submit unlawful or misleading material, interfere with service security, collect profile information at scale or send confidential client information through public forms.
Free verified accounts
A verified learner account provides access to the complete STEP transition roadmap, saved roadmap progress and the searchable supervisor directory without creating a paid membership. Account verification confirms control of the email address; it does not confirm regulatory standing, education, eligibility or completion of any roadmap stage. STEP may restrict accounts used for impersonation, automation, misleading registration or misuse of the service.
Memberships and billing
Paid features require a separate STEP Admin approval and a valid membership for the selected account role. The approved introductory trial is seven days for eligible student and new-graduate accounts only; supervisor memberships do not include a trial. The payment-method requirement and first billing date will be shown before checkout. Unless cancelled before the trial ends, the selected student plan begins automatically at the displayed price plus applicable tax. Trials are limited to one per eligible account. Access may be paused when a trial or paid period ends, or when a payment is incomplete, past due or unpaid. Cancellation does not erase records that STEP must retain for legitimate operational, security or legal purposes.
Renewals, cancellation and refunds
Monthly, six-month and twelve-month memberships renew automatically for the same term at the price shown for your plan, plus applicable tax, unless cancelled. STEP sends a renewal reminder in advance. You may cancel automatic renewal at any time through your membership settings and retain access until the end of the period already paid. Membership payments are non-refundable except where a refund is required by applicable law. To avoid the first membership payment after an introductory student trial, cancel before the trial ends.
Affiliate spaces and verification
Affiliate access is a separate, no-cost pilot entitlement for approved participants and does not include STEP paid-membership benefits. Eligibility may require institutional email verification or a limited manual review. Affiliate spaces are operated independently by STEP; listing an institution does not represent its endorsement, branding partnership or administration of the service. Alumni supervisors must also complete STEP’s normal supervisor review before appearing in a directory. Access may be declined, suspended or removed when eligibility cannot be confirmed or these terms are not followed.
External links and services
Links to regulators, supervisors and other organizations are provided for convenience and context. STEP does not control their content, availability, policies or services. Your relationship with an external provider is separate from your use of STEP.
Availability and changes
STEP may correct, update, reorganize or remove website content and features. Information may become outdated between profile updates. If a decision depends on a detail, verify it with the person or organization responsible for that information.
Regulatory questions belong with the regulator.
CRPO determines its registration, supervision and professional practice requirements. STEP cannot confirm compliance for an individual.
Questions about these terms?
Send a general inquiry through STEP’s contact page.